Returns & Exchanges

At Ferplast, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your Ferplast account and visit the 'Order History' section to select the items you wish to return and receive your prepaid shipping label.

• 2.
  Pack Your Items

  Place the unworn garments with original tags attached back into their original packaging to ensure they are protected during transit.

• 3.
  Ship the Package

  Affix the prepaid return label to the outside of your box and drop it off at any authorized carrier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, we will process your refund to your original payment method within 5-7 business days.